Effective Date: March 01, 2021
SLM Solar (“we”, “our”, or “us”) operates the website https://slmsolar.com.au (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- First name and last name
- Email address
- Phone number
- Address, State, ZIP/Postal code, City
- Cookies and Usage Data
Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as:
- Your computer’s Internet Protocol address (e.g. IP address)
- Browser type and version
- Pages visited on our Service
- Time and date of your visit
- Time spent on pages
- Unique device identifiers and other diagnostic data
Tracking & Cookies Data
We use cookies and similar tracking technologies to track activity on our Service and hold certain information.
Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the Service may not function properly without cookies.
Examples of Cookies We Use
- Session Cookies – Used to operate our Service
- Preference Cookies – Used to remember your preferences and settings
- Security Cookies – Used for security purposes
Use of Data
SLM Solar uses collected data for various purposes, including:
- To provide and maintain the Service
- To notify you about changes to our Service
- To provide customer support
- To improve website functionality and user experience
- To monitor website usage
- To detect, prevent, and address technical issues
- To contact you regarding solar products, battery systems, upgrades, and related services
Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ.
If you are located outside Australia and choose to provide information to us, please note that we transfer the data to Australia and process it there.
By submitting your information, you consent to this transfer.
SLM Solar will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.
Disclosure of Data
Legal Requirements
SLM Solar may disclose your Personal Data where necessary to:
- Comply with legal obligations
- Protect and defend the rights or property of SLM Solar
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the safety of users or the public
- Protect against legal liability
Security of Data
The security of your data is important to us. However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee absolute security.
Service Providers
We may employ third-party companies and individuals to facilitate our Service, provide services on our behalf, perform Service-related services, or assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers such as Google Analytics to monitor and analyse the use of our Service.
Google Analytics is a web analytics service provided by Google that tracks and reports website traffic. Google may use the collected data to contextualise and personalise ads within its advertising network.
You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
For more information, please visit Google’s Privacy Policy:
https://policies.google.com/privacy
Links to Other Sites
Our Service may contain links to third-party websites that are not operated by us.
We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18.
We do not knowingly collect personally identifiable information from anyone under 18 years of age. If you believe your child has provided us with Personal Data, please contact us immediately so we can remove the information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time.
Any changes will be posted on this page, and the updated effective date will be revised accordingly.
We encourage users to review this Privacy Policy periodically.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address may be provided to the Gravatar service. The Gravatar privacy policy is available at:
https://automattic.com/privacy/
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS), as visitors may be able to extract location information from uploaded images.
Embedded Content from Other Websites
Articles or pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor has visited the other website directly.
These websites may collect data about you, use cookies, and monitor your interaction with their content.
Data Retention
If you leave a comment, the comment and its metadata may be retained indefinitely.
For users who register on our website (if applicable), we store the personal information provided in their user profile. Users can request access, correction, or deletion of their personal information, subject to legal obligations.
Your Rights
You may request:
- Access to the personal data we hold about you
- Correction of inaccurate information
- Deletion of your personal data where applicable
This does not include data we are required to retain for legal, administrative, or security purposes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
SLM Solar
Website: https://slmsolar.com.au
Phone: 1300 513 807
Email: info@slmsolar.com.au